Privacy Statement

Community Futures of The Sunshine Coast
Privacy Statement

Community Futures Development Corporation of the Sunshine Coast (CFDC-SC) is committed to maintaining the security, confidentiality and privacy of the personal information it holds. Our Privacy Policy documents our on-going commitment to respecting and protecting the privacy and confidentiality of personal information and has been developed in compliance with the British Columbia Personal Information Protection Act.

We want you to know why we collect your personal information, how we use and disclose your personal information in establishing and maintaining our relationship with us, how we keep your personal information confidential and secure, and how you can access the personal information we hold about you.

What Personal Information do we collect?

We collect personal information about you in order to conduct business with you and provide you with the programs and services you request. Personal information is any information that identifies you as an individual. It does not include contact information enabling us to contact you at your place of business.

The personal information we collect about you depends on the nature of your relationship with us. Examples of the types of personal information we may collect include your contact information (such as your address and telephone number), your credit and financial history, and previous programs or services you have obtained from us or our affiliates.

When we request personal information, you will be given the opportunity to opt-out of providing us with information that is not essential to your relationship with us or our ability to provide the program or service to you.

When personal information that has been collected is to be used for a purpose not previously identified, the new purpose shall be identified prior to use and consent for same shall be obtained unless the use is authorized or required by law.

How do we use your Personal Information?

We need basic personal information about you in order to conduct business with you and provide services to you. We collect and use information that allows us to verify your identity and determine your eligibility for certain programs or services; deliver programs and services to you; comply with funding agreements and legal requirements. If you are obtaining credit from us we may also use personal information to process your loan application; investigate your credit history; monitor your loan.

Occasionally we will send communications to you with information which may be of use to you, including information about future seminars and other services that maybe of interest to you or ask that you participate in CFDC-SC promotional events. You may opt-out of receiving such communications on notice to us.

How do we protect your Personal Information?

We value your right to privacy and work hard to protect your personal information.

CFDC of the Sunshine Coast:
• Will not collect, use, or disclose your personal information for any purposes other than those identified to you, subject to exceptions permitted by law;
• Will make all reasonable efforts to protect the confidentiality of your personal information both internally or externally in our dealings with other organizations;
• Will make all reasonable efforts to protect your personal information with appropriate security safeguards;
• Will make all reasonable efforts to keep your personal information accurate and up-to-date; and
• Will honour requests you may make for access to your personal information or the correction of your personal information, subject to exceptions permitted by law.

The security and safety of your personal information is important to us. We endeavor to maintain adequate physical, procedural, and technical security with respect to our offices and information storage facilities so as to prevent any unauthorized access, use, or disclosure of your personal information.

What Choices do you have?

You can refuse or withdraw your consent to the collection, use, or disclosure of your personal information at any time by contacting our Privacy Officer. Your refusal or withdrawal may affect our ability to provide programs and services to you.

Questions?

We take our responsibility to respect and protect your personal information seriously.

If you have any questions about our privacy policy and practices please contact:

Privacy Officer: Diane Hill
Address: Suite 205 – 5710 Teredo Street, Sechelt, BC
Phone: 604-885-1959
E-mail: diane.hill@communityfutures.org

View our Privacy Policy